If you are facing connectivity issues in Netgear router then try these troubleshooting steps:-
FAQ for My NETGEAR Router is Not Connecting to the Internet. Please Help
Q1. Why is my Netgear router not connecting to the internet even though the modem works?
Ans: If your Netgear router is not connecting to the internet, but the modem works fine, it could be a Netgear router setup issue. Try rebooting both the modem and router, make sure the Ethernet cable is plugged in right, and check your WAN settings in the router dashboard.
Q2. How do I fix internet connection problems on my Netgear router?
Ans: First, go through basic Netgear router troubleshooting—restart it, check cables, and log in to the router settings. If that doesn’t help, try a Netgear router reset (hold the reset button for 10 secs), or check for a Netgear router firmware update to fix bugs that might be messing with your connection.