How to Configure the Voice Service on Huawei HG8245Q2

Hauwai is an international brand known for providing ICT services. The company also deals in smart devices. The headquarters of this company is located in Shenzen, Guangdong, China. Currently, this company has its operations running in over 170 countries. There, Hauwai is building the telecom network. It provides equipment, consulting, and operational services.

If you are looking forward to knowing how you can configure the VOIP service on Huawai, then you have come to the right place as here you will get complete information on how to enable the same.

Here, in this post, you are going to learn how to configure voice service on Huawei HG8245Q2. Before we move on to the process to learn how to configure this service, let's first get to know about the brand.

What is Huawei HG8245Q2?

It is an ONT terminal particularly created for GPON networks. It has 1 RJ11 phone port, 2 USB ports and 4 gigabit ethernet ports. It also allows Wi-Fi network transmission and makes use of MIMIO technology. It works on 2 different frequencies. It is a great solution for home and FTTH cases. Moreover, this terminal offers 3-layer functionality.

What is Thunder Link?

Thunder Link is a professional provider of networking devices. This company came into existence in the year 2010 and has its headquarters located in China. The company offers various networking products such as CISCO, Nokia Alcatel & Lucent, ZTE and Huawei.

The company aims to serve thousands of customers from around 100 nations. It offers tailored technical support, cost-effective solutions, and reliable delivery products.

What are the Steps to Configure the Voice Service on Huawei HG8245Q2?

Huawei HG8245Q2 has preinstalled voice service, which you can enable by opening up the web interface of your router. In case you are experiencing issues, then you must configure its voice service on Huaweii.

Below, we have mentioned the step by step process that you need to carry out to configure voice service on Huaweii HG8245Q2.

Step 1: Firstly, launch your web browser and enter the IP address 192.168.1.1 in the location bar of your browser. After that, the login screen will open up before you.

Step 2: There, you need to enter the admin username and password to open the settings page of your router. Enter the login details provided by your internet service provider. Enter !!Huawei in the username section and enter @HuaweiHgw in the password section.

Step 3: Go to the main page of Settings and then choose the internet tab from the upper menu and then select Internet Settings from the left side menu.

Step 4: After that, you are going to witness a brand broad profile according to your service provider and then select Edit from the end of the screen.

Step 5:  Go to the Services Type and select the Voice option. After that, Save the settings.

Step 6: Then, visit the upper menu. After that, select Internet and then choose Forwarding. Then, select the arrow right next to ALG.
This will expand the menu. Also, ensure that "Enable SIP ALG is checked".

Step 7: Go to the upper menu and then select Telephony. After that, choose VIOP.

Step 8: Then, you need to choose "+ New VIOP provider" and enter some details such as SIP domain, Port: 5060, Local Port: 5060, user secondary server: unchecked, Use outbound: Unchecked and then finally Save the settings.

Step 9: After you are done configuring all the settings mentioned above. The next step is to configure the dial plan set by your service provider. Also, ensure that you have successfully configured the abnormal voice service status.

Voice service status abnormal Huawei

If you see an abnormal indicator on Huawai voice service, then that means there is some issue with the hardware. This may also happen because of improper set up of ethernet connection. In order to resolve this issue, you must restart ONT. If the issue is still there, then check if your wireless function is disabled.

Huawei HG8245Q2 is an ONT terminal with many great functionalities. Huawei's voice service status abnormality is quite common but this issue can easily be resolved by applying the right solutions. If none of the above-stated solutions help, then you can always contact your ISP and they will send professional experts to fix your problem.